Delight connects to your project management and email tools to monitor client health in real-time. AI-powered sentiment analysis detects deteriorating relationships 60-90 days before churn happens.
See every client's satisfaction at a glance with AI-calculated health scores. Green, amber, and red status makes it instant to spot who needs attention.
Claude AI analyses email tone, project comments, and communication patterns to detect dissatisfaction before it becomes explicit.
Get real-time alerts when a client's health score drops, response times increase, or sentiment turns negative.
AI-powered predictions identify at-risk clients and provide specific action plans, talking points, and risk factors.
Connects to Asana, Monday.com, ClickUp, and Teamwork. Monitors task activity, comments, approvals, and engagement.
Analyses Gmail and Outlook communications for tone shifts, response delays, CC patterns, and distancing language.
Research shows these patterns appear 60-90 days before a client leaves
68% of clients leave because agencies aren't proactive enough. Delight gives you the early warning system to fix that.
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